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Senior Quality Analyst

Starrez

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place home_workVor Ort labelEngineering publicAggregierter Job · GB

eventVeröffentlicht am 25. Aug. 2026 · verifiedWir haben am 25. Aug. 2026 bestätigt, dass er noch aktiv ist

Über den Job

About StarRez

StarRez is the global leader in student housing software, providing innovative solutions for on and off-campus housing management, resident wellness and experience, and revenue generation. Trusted by 1,400+ clients across 25+ countries, StarRez supports more than 4 million beds annually with its user-friendly, all-in-one platform, delivering seamless experiences for students and administrators. With offices in the United States, Australia, the UK, and India, StarRez blends the robust capabilities of a global organization with the personalized care and service of a trusted partner.

The Role

As a Senior Quality Analyst - you will play a pivotal role in elevating our quality practices across

customer-facing event management workflows, booking and registration experiences, operational

administration, product integrations, and complex distributed systems. You will be an expert within our engineering organization, deeply understanding product behaviour, customer journeys, business

rules, and the systems that support seamless conference and event experiences. This role will

balance hands-on individual contributor responsibilities with leading, influencing, and coaching your peers. This individual contributor role is for someone who is passionate about seeing systems holistically,

has a strong vision for product quality, and is eager to drive the highest standards of customer

experience, functional correctness, usability, accessibility, reliability, performance, and release

confidence. You will leverage your deep understanding of SaaS product behaviour, end-to-end

workflows, integrations, environments, and customer operations to guide and influence our

development process.

Your role is not to manage a team, but to be a quality champion who partners directly with developers, product managers, designers, support, implementation, and customer-facing teams.

You will help teams anticipate risk, clarify expected behaviour, validate business logic, protect the

customer experience, and build more robust, scalable, and reliable conference and event products the core of this role is a strong focus on the customer experience; success means our platform

behaves predictably, is easy to use, and enables customers to plan, configure, manage, and deliver

events with confidence. What You Will Own: • Own and drive end-to-end quality for the PBSA product team. • Champion StarRez’s quality standards by establishing, maintaining, and advocating for quality

gates and rapid feedback loops throughout the software delivery lifecycle. • Design and execute validation strategies for feature related initiatives. • Partner with Product, Design and Engineering from ideation through delivery to ensure

acceptance criteria, personas, customer journeys, test data, edge cases, non-functional

expectations, and quality gates reflect real customer operations and the intended product

experience. • Champion shift-left quality culture by mentoring developers, product managers, and design

partners on testing principles, behavioural specifications, clear acceptance criteria, early

validation, fast feedback loops, and production-quality observability. • Work effectively with ambiguity, proactively designing quality solutions based on evidence

when clear requirements, behaviour definitions, customer workflow expectations, or quality

baselines do not yet exist. • Champion test automation best practices, create clear testing standards, and coach

engineers to take shared ownership of building and maintaining automated tests. • Apply AI tools and techniques to improve product quality and enhance the effectiveness and

efficiency of quality engineering practices and processes. • Own production defect triage for your product domain, partnering with Engineering,

Product, and Support to assess impact, prioritise fixes, identify root causes, and drive

preventative quality improvements. Required Qualifications: • 5+ years of progressive software engineering or quality engineering with deep focus on

quality in complex, distributed system environments • Hands-on experience collaborating with cross-functional teams to translate customer needs

into well-defined user stories, acceptance criteria, and risk-based test scenarios that support

high-quality product delivery. • Proven track record advocating for quality and ability to influence technical direction through

innovative, pragmatic, and evidence-based approaches. • Hands-on experience working with web-based products, including front-end behaviour, API,

service integration and functional end-to-end testing. • Experience building test automation frameworks such as Playwright, Cypress from the

ground up • Practical experience integrating automated tests and quality checks into CI/CD pipelines

using tools such as GitHub, Buildkite, or similar platforms. • Experience contributing to deployment and release quality gates, including test suite

selection, environment readiness checks. • Problem-solving skills with talent for root cause analysis of complex system. • Excellent technical communication and collaboration skills to effectively guide and

influence engineering peers, product managers, and business stakeholders through deep

technical expertise and strategic quality insights. • Genuine curiosity and passion for understanding product architecture, user experience

flows, customer workflows, analytics use cases, and the business impact of engineering and

data decisions. • Experience utilising AI in modern software development. StarRez is an equal opportunity employer. Find Jobs in United Kingdom on Arbeitnow

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