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Customer Experience Specialist - Accounting

Xero

placeParnell, Auckland City home_workOn-site scheduleFull-time labelCustomer Services Jobs publicAggregated job · NZ

eventPublished on Jul 04, 2026 · verifiedWe confirmed on Aug 11, 2026 that it's still live

About the job

The role

& impact As a Customer Experience Specialist – Accounting, you’ll be a first point of contact for small business owners, bookkeepers, and accountants when they need help getting the most from Xero. You’ll support customers through proactive outreach as well as when they come to us with a question, drawing on your accounting fundamentals to make sure every conversation is genuinely useful, not just quick. Beyond solving the problem in front of you, you’ll help customers see the bigger p…

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