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IT Process Excellence Specialist @ Galderma

Galderma

placeKraków, małopolskie home_workOn-site publicAggregated job · PL

eventPublished on Jul 31, 2026 · verifiedWe confirmed on Aug 10, 2026 that it's still live

About the job

Proven experience in IT Service Management (ITSM), Process Excellence, or Service Governance roles. ITIL certification strongly preferred (e.g., ITIL Intermediate, ITIL Expert, or ITIL 4 Managing Professional). Experience in defining and managing KPIs, SLAs, and performance reporting. Demonstrated ability to drive governance and stakeholder engagement at multiple organizational levels. Strong analytical, communication, and influencing skills. Experience working in global, cross-functional envir…

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