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L3 Support Engineer

Pyramid Consulting, Inc

placeMéxico home_workOn-site labelEmpleos en informática publicAggregated job · MX

eventPublished on Jul 09, 2026 · verifiedWe confirmed on Aug 11, 2026 that it's still live

About the job

Key Responsibilities: - Serve as the escalation point for complex technical issues related to Python applications and MongoDB databases. - Diagnose, analyze, and resolve production incidents, ensuring minimal downtime and data integrity. - Develop and maintain scripts and tools for monitoring, automation, and reporting. - Document troubleshooting steps, solutions, and best practices for knowledge sharing. - Participate in on-call rotation and provide timely responses to critical incidents. - Co…

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