Food Delivery App & Web

Below are the key features and requirements forma Food Delivery App and Web: Business Model - No commission charged to restaurants - Subscription-based model for restaurants - Promotional code offering up to 1 year of free subscription - Restaurants can choose whether to participate in specific promotions - GDPR-compliant platform Customer Mobile App - Separate customer mobile application - Registration/login via Phone Number, Apple ID, or Google - Browse/search restaurants and food - AI-powered food search, e.g., searching "Cheeseburger" will intelligently show relevant dishes/restaurants - Delivery and Pickup options - Promo codes managed by Admin - Push notifications - German and English language support - Hybrid translation approach: automated + manually managed translations - Payments via Stripe, Klarna, Google Pay, and Apple Pay Restaurant iPad App - Separate iPad/tablet application for restaurants - Receive and manage incoming orders - Restaurant defines its own delivery radius in KM - Customers outside the delivery radius can use the Pickup option - Restaurants internally assign/manage their drivers - No customer-facing GPS driver tracking required - E-wallet/dashboard showing earned amounts and cash collected Order & Live Chat - Customer can communicate directly with the restaurant after placing an order - Chat remains available during the active order - Chat automatically closes once the order is completed - For the initial release, refund management will not be handled through the platform; customers can contact the restaurant directly regarding order issues Reviews & Moderation - Customers can leave reviews after completing an order - Restaurants can flag reviews they believe are false/inappropriate - Flagged reviews are sent to Admin for manual review - If Admin takes no action, the review is automatically published after 7 days Payments & Payouts - Customer payments are received through the platform/Admin - Restaurant earnings and collected cash are recorded - Initially, restaurant payouts/disbursements will be handled manually via bank transfer - Automated payouts can be introduced in a future phase Admin Panel - Customer and restaurant management - Restaurant subscription management - Orders and transaction management - Promo code management - Review moderation - Payment and payout management - Platform configuration - Push notification management - Content/language management - Reporting and analytics Proposal Breakdown The detailed proposal will include: - Complete module-wise feature breakdown - Customer App scope - Restaurant iPad App scope - Web App scope - Admin Panel scope - AI Search functionality - Payment and payout architecture - GDPR/data-security considerations - Development phases and timeline - Server, hosting, third-party API, and infrastructure cost estimates - Testing, deployment, and post-launch support - IP agreement, source-code ownership, and handover terms