arrow_back Back to freelances
F

Formal Customer Follow-Up Emails

Freelancer

Share:
placeIN home_workRemote assignmentContract publicAggregated job · IN

eventPublished on Aug 30, 2026 · verifiedWe confirmed on Aug 31, 2026 that it's still live

₹ 100 – ₹ 400 per project

About the job

I need a concise set of polished emails that I can send to customers after they buy from us. The tone must remain strictly formal while still sounding courteous and reassuring. Please craft three separate templates: • Order status update – keeps recipients informed of processing, shipping, and delivery stages. • Product usage tips – explains how to get the most value from the item. • Feedback request – politely invites a short review or survey once the product has arrived. Each template should include: – A clear, professional subject line – A brief introduction that references the order (placeholders for name and number) – The core message laid out in short paragraphs for mobile readability – A single, well-defined call to action – A courteous sign-off in our brand voice Deliver the copy in an editable document (Word or Google Doc) plus a simple, inline-styled HTML version that I can drop into Mailchimp without further formatting. The work is finished when the text is error-free, maintains the agreed-upon tone, and uses placeholders correctly for dynamic data.

Keep reading for free

Create a free account to see the full job and apply.

  • badgePortfolio visible to companies
  • notificationsNew job alert by email
  • favoriteAlways free, no catch